1. Introduction

Welcome to Everest Taxis. By accessing and using our services, you agree to be bound by the following terms and conditions. These terms govern all bookings, payments, and services provided by Everest Taxis.

2. Services

We offer a range of transportation services including taxi, airport transfers, and courier services. All services are subject to availability and must be booked in advance. We strive to provide timely and reliable service but cannot guarantee exact arrival or departure times due to unforeseen circumstances.

3. Booking and Cancellation

Booking:

• Bookings can be made online, by phone, or through our mobile app.
• Confirmation of booking will be provided via email or SMS.
• Passengers must provide accurate details including pickup location, destination, and contact information.

Cancellation:

• Cancellations must be made at least 24 hours before the scheduled pickup time.
• Cancellations made less than 24 hours before the pickup time may incur a cancellation fee.
• No-shows or cancellations at the time of pickup will be charged the full fare.

4. Pricing

• Prices are based on the distance and time of the journey.
• Additional charges may apply for waiting time, extra stops, special requests, tolls, and parking fees.
• All fares will be quoted at the time of booking and must be agreed upon by the customer.

5. Payments

• Payments can be made in cash, by credit/debit card, or through our secure online payment system.
• Full payment is required upon completion of the journey unless otherwise agreed in advance.
• Receipts will be provided upon request.

6. Liability

• We are not liable for any direct or indirect losses, damages, or delays resulting from the use of our services.
• We are not responsible for any personal items left in our vehicles.
• In the event of a vehicle breakdown, we will make reasonable efforts to provide a replacement vehicle as quickly as possible.

7. Conduct

• Passengers are expected to behave in a respectful and lawful manner.
• Smoking, consumption of alcohol, and illegal activities are prohibited in our vehicles.
• We reserve the right to refuse service to any passenger who poses a threat to the safety or comfort of others.

8. Privacy

• We are committed to protecting your privacy and personal data.
• Information collected during booking will be used solely for the purpose of providing our services and will not be shared with third parties without your consent.
• For more details, please refer to our Privacy Policy.

9. Amendments

• We reserve the right to amend these terms and conditions at any time.
• Changes will be posted on our website and will take effect immediately.
• Continued use of our services after any changes constitutes acceptance of the new terms.

10. Contact

If you have any questions or concerns regarding these terms and conditions, please contact us at:

Everest Taxis
71A Loughborough Road, Leicester, LE4 5DN
Phone: 0116 232 2222
Email: bookings@everesttaxis.co.uk

By booking with Everest Taxis, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. Thank you for choosing Everest Taxis.